New Resident Info

Water Heater

If your water heater panel looks like this, if you pull down the front panel you will find the instructions to set the water heater. Most residents prefer to have this set to 24hours but that is your choice. You can watch an instructional video by clicking the link below.
Watch

Water Heater

If this looks like your water heater. Most residents prefer to have this set to 24hours but that is your choice. You can watch an instructional video by clicking the link below.
Watch

Utility Bills

Get connected and set up your Electric, Water, WiFi, Council Tax & TV Licence.
Register your accounts

MPAN Numbers

Scottish Power may ask for an MPAN Number, click below to find out what your MPAN Number is.
Click Here

User Manuals

If you need access to any of the user manuals for the appliances in your apartment please click below.
How to guides

Something not working?

If something in your apartment isn't working or has broken you can log it below. A member of the customer care team will be in contact to arrange an engineer.
Log an issue

Recycling

Beer bottles will be flowing and cardboard boxes will be stacking, as you celebrate moving into your new home! 

Don't forget to flat pack your cardboard and recycle your bottles when taking your rubbish to the bin stores.
Do your bit

Additional Furniture?

Would you like to purchase additional furniture for your apartment?

Our supplier is Fusion Furniture Solutions click the link below to contact the team for a quote.
Order Here